Privacy Policy

Who we are

GS Roofs Ltd is a family-run roofing business based in Cannock, Staffordshire. In this policy, "we", "us" and "our" refer to GS Roofs Ltd. If you have any questions about this policy or your personal information, contact us at info@gsroofs.uk or 07429 175 157.

Information we collect

When you enquire through this website, WhatsApp, phone or email, we collect only the information you give us — typically your name, phone number, postcode, service required, and any details or photos of the job. We do not buy or scrape personal data from third parties.

Why we use your information

• To respond to your enquiry and provide a quote.
• To arrange, deliver and follow up on any work you book.
• To send photo updates during your job.
• To keep records for accounting, warranty and insurance purposes.

Legal basis

We rely on your consent when you contact us for a quote, and on legitimate interests and contractual necessity once we're carrying out work you've booked. We do not use your data for marketing to third parties.

How long we keep it

Enquiry-only records are kept for up to 12 months. Records for completed work are kept for the duration of the applicable labour guarantee (typically up to 10 years) plus any period required by HMRC and our insurer.

Who we share it with

We do not sell your data. We share it only with service providers necessary to run our business — for example our email provider, accountant, and insurer — and where required by law.

Your rights

Under UK GDPR you have the right to access the personal information we hold about you, to correct it, to ask us to delete it, and to complain to the Information Commissioner's Office (ICO). To exercise these rights, email info@gsroofs.uk.

Cookies and analytics

This site uses only functional cookies necessary to load pages correctly. If we add analytics or advertising cookies in future, this page will be updated and a cookie banner will be shown.

Changes to this policy

We may update this policy occasionally. The "last updated" date at the top will always reflect the current version.